Can't fill in Profile

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incontrol Posted: Mon, Jan 11 2010 11:25 AM

I'm new here and I was trying to fill out my profile. All goes well until I try to do the Food and Groceries & the Media and Technology sections, when I hit save I get the following message

Sorry, there was a problem with your last request!

Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too.

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graemeaj replied on Mon, Jan 11 2010 12:12 PM

I've had the same problem for a couple of months. The IT programer needs to pull his finger out if this site is actually meant to work

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Wink

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incontrol replied on Mon, Jan 11 2010 12:21 PM

Oh no, that doesn't sound promising! Tongue Tied

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Garry44 replied on Mon, Jan 11 2010 11:35 PM

Have tried this several times during the past 2 weeks and got the same message.

Tried again tonight as they are apparently back at work today, and still no success.

Do they have a full quota for these two sections and dont want any more people for

these surveys?

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Devildog replied on Tue, Jan 12 2010 9:06 AM

I do not think you are the only person in that boat for I have contacted them on some details about profiles nothing back yet

 

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Thanks everyone, we'll get someone in our development team to look in to this,


Cheers,

Praz

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Garry44 replied on Thu, Jan 21 2010 11:30 PM

Still trying to update Profile Details in the "Groceries and Cars" and "Media and Technology" sections,

however still no joy, I am still getting the same message as that received by "incontrol".

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lynne.0 replied on Fri, Jan 22 2010 12:40 PM

It said it would take 20 mins, how about 3 hours. In the intrim I hd an appointment with my Dr and went to that and sat... angrily for another 90 mins

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Garry44 replied on Fri, Feb 5 2010 11:39 PM

If I were to post any further opinion to this subject it would be unchanged from that which

I posted on 01-21-2010.

Absolutely nothing has changed since that date.

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Yes I know. This problem has been ongoing for 3 months. I contacted support who said it would be fixed soon, however that was a month ago and still no action.

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Garry44 replied on Sat, Feb 13 2010 11:24 PM
Good grief. Further to my post of 01/21/2010, I have entered these Profiles (again)and can see an attempt has been made to correct the problems as the wording of the questions has altered.
However, after answering all the questions and hitting "Save" the screen reverts back and only shows some of the
questions checked off.
If one can't submit these profile details, what hope is there of being offered entry into more surveys?

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Garry44 replied on Wed, Feb 24 2010 11:55 PM

Why can't I get a response to the problems I have raised in my previous posts?

Is it a case of "file it in the Too Hard Basket"?

 

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Garry44 replied on Fri, Feb 26 2010 12:37 AM

Logged on to the site and found a Window requesting details to update my profile for "Media and Groceries", did so (for the umpteenth time), and lo and behold, it worked .  WOOHOO !!

 

See there is a Profile Tab in the Taskbar now, so finally , this process seems to have been corrected.

 

Hopefully I might now be offered some more surveys .

 

Thank you very much,

GarryWink

 

 

 

 

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